Hoshizaki Refrigeration Repair in London
Hoshizaki refrigeration repair covers Hoshizaki ice machines, upright fridges and freezers and undercounter units that stop cooling, stop making ice or show fault codes. We fit genuine parts and respond fast across London from £120 plus VAT.
Hoshizaki equipment we repair and service
Hoshizaki is one of the most widely used ice machine and commercial refrigeration brands in UK hospitality. We repair and service Hoshizaki cube ice machines, including the IM series, flake and nugget ice makers, under-counter ice makers, upright refrigerators and freezers, and refrigerated prep and gastronorm counters found in restaurants, bars, hotels and catering kitchens.
We are an independent service company and are experienced with Hoshizaki equipment; we are not a Hoshizaki authorised service agent. That means we can attend quickly across London, Surrey and towns around the M25, diagnose the fault and give a clear repair quote, whether or not the unit is still covered by a manufacturer warranty. If your equipment is under warranty, check the warranty terms before booking any third-party repair.
Common Hoshizaki faults and how we fix them
On Hoshizaki ice machines, the most frequent faults are machines that stop harvesting, produce small or hollow cubes, or leak water. These are often linked to scale on the evaporator, a blocked water supply, a failed inlet valve or pump, a faulty float switch or thermistor, or a refrigeration issue. The control board flashes or displays alarm codes that help narrow the fault, and we use them alongside physical tests rather than replacing boards by guesswork.
On Hoshizaki fridges, freezers and counters, typical problems include cabinets running warm, evaporator icing, fan motor failure, dirty condensers and worn door gaskets. Refrigerant circuit work is carried out by F-Gas certified engineers in line with the F-Gas Regulations 2014, with leaks found and repaired before any recharge.
Genuine parts, UK coverage and pricing
Where a replacement part is needed, we confirm the model and serial number and fit the correct Hoshizaki part or a manufacturer-approved equivalent, explaining the options and lead time before ordering. Regular descaling, sanitising and condenser cleaning keep Hoshizaki machines producing at full capacity and can be included in a planned servicing schedule.
We cover restaurants, pubs, hotels, schools, care homes and food businesses across London, Surrey and towns around the M25, and calls are prioritised by stock risk, equipment type, location and engineer availability. Call-outs start from £120 plus VAT, and we provide a free repair quote after diagnosis so you can approve the work before chargeable parts are fitted.
Hoshizaki Repair and Service pricing
| Service | What is included |
|---|---|
| Hoshizaki repair call-out from £120 plus VAT | Attendance and diagnosis for Hoshizaki ice machines and refrigeration. |
| Hoshizaki repair quote | Free repair quote after diagnosis. |
Hoshizaki Repair and Service FAQs
Are you a Hoshizaki authorised service agent?
No. We are an independent service company experienced with Hoshizaki ice machines and refrigeration. If your unit is under manufacturer warranty, check the warranty terms before booking a third-party repair.
Why has my Hoshizaki ice machine stopped making ice?
Common causes include scale build-up, a blocked water supply, a failed inlet valve or pump, a faulty float switch or thermistor, or a refrigeration fault. Alarm codes help us narrow the cause before testing.
Do you repair Hoshizaki fridges and freezers too?
Yes. We repair Hoshizaki upright refrigerators and freezers, prep counters and gastronorm counters as well as their cube, flake and nugget ice machines.
Do you use genuine Hoshizaki parts?
We confirm the model and serial number and fit the correct Hoshizaki part or a manufacturer-approved equivalent, explaining the options and lead time before ordering.
How much does a Hoshizaki repair cost?
Call-outs start from £120 plus VAT. After diagnosis we provide a free repair quote for parts and labour before any chargeable work begins.