24/7 Emergency Catering Gas Service
Call Now: 07414 254125
Engineer carrying out ice machine repairs in a commercial kitchen
F-Gas certified refrigeration engineers

Ice Machine Repairs in London

Ice machine repairs fix commercial ice makers with no ice, low yield, dirty ice, water leaks or error codes. We repair Hoshizaki, Manitowoc, Scotsman and all major brands across London, with fast callouts from £120 plus VAT.

Commercial ice machine breakdowns we repair

Bars, restaurants, hotels and healthcare sites depend on a steady supply of ice, and a failed ice machine quickly affects service. We repair self-contained cubers, modular ice heads on bins, flake and nugget machines and under-counter ice makers used across hospitality and catering.

When a machine produces no ice, the cause can be a closed or blocked water supply, a failed inlet valve, a faulty pump, a stuck bin control, a harvest fault or a refrigeration problem. Slow production is often linked to scale on the evaporator, a dirty condenser, high ambient temperature or low refrigerant. Leaks usually come from blocked drains, split hoses, a cracked water trough or a failed float or valve. Our engineers test each part of the water and refrigeration circuit to find the actual cause.

Brands we repair

We work on the ice machine brands most often found in UK commercial kitchens and bars, including Hoshizaki, Scotsman, Foster, Manitowoc, Brema and Ice-O-Matic. Hoshizaki and Scotsman machines are especially common in hospitality, and we are experienced with their cubers, flakers and modular units. See our Hoshizaki repair page for brand-specific faults.

Where a model-specific part is required, we confirm the model and serial number and source the correct component. Repairs to the refrigeration circuit are carried out by F-Gas certified engineers in line with the F-Gas Regulations 2014, and leaks are found and repaired before any recharge.

Emergency ice machine repair and response times

Searching for ice machine repair near me usually means service is already affected. We cover restaurants, pubs, hotels, schools, care homes and food businesses across London, Surrey and towns around the M25, and calls are prioritised by stock risk, equipment type, location and engineer availability. Tell us the make, model and what the machine is doing so the engineer can bring likely parts.

Call-outs start from £120 plus VAT and we provide a free repair quote after diagnosis. Regular descaling, sanitising and condenser cleaning prevent many faults, and can be added to a refrigeration servicing schedule alongside your fridges and freezers.

Ice Machine Repairs pricing

ServiceWhat is included
Ice machine repair call-out from £120 plus VATAttendance and fault diagnosis for commercial ice machines.
Ice machine repair quoteFree repair quote after diagnosis.
Ice machine refrigeration regas from £120 plus VATLeak check and recharge by F-Gas certified engineers.

Ice Machine Repairs FAQs

Why is my ice machine not making ice?

Common causes include a closed or blocked water supply, a failed inlet valve or pump, a stuck bin control, heavy scale, a harvest fault or a refrigeration problem such as compressor or fan failure.

Why is my ice machine making ice slowly?

Slow production is often caused by scale on the evaporator, a dirty condenser, poor ventilation, high room temperature or low refrigerant. Descaling and condenser cleaning resolve many cases.

Which ice machine brands do you repair?

We repair Hoshizaki, Scotsman, Foster, Manitowoc, Brema, Ice-O-Matic and other commercial brands, including cubers, flakers, nugget and under-counter machines.

How much does an ice machine repair cost?

Call-outs start from £120 plus VAT. After diagnosis we provide a free quote for parts and labour so you can approve the repair before chargeable work begins.

Do you offer ice machine repair near me?

We cover London, Surrey and towns around the M25. Call 07414 254125 with your postcode, the machine make and model and the fault you are seeing.